Contact us
Email the address that fits your question and it will reach the right person. We reply within 2 working days.
Choose the right address.
Each address goes straight to the people who handle that subject. We reply within 2 working days.
General and support
Questions about AlloScribe, help with your account, feedback and accessibility.
hello@alloscribe.com
Organisations and NHS
Team and organisation accounts, procurement, data processing agreements and demonstrations.
sales@alloscribe.com
Integrations and partners
RIS and EMR integration, the on-premise EMR agent, SMART on FHIR and partnership enquiries.
partners@alloscribe.com
Data protection
Your data protection rights, rights requests, data protection complaints and contact with our data protection lead.
privacy@alloscribe.com
Security
Security questions and vulnerability reports. See our responsible disclosure policy.
security@alloscribe.com
Clinical safety
A concern that AlloScribe may have affected patient safety. Use the subject line "Clinical safety" so it is prioritised.
hello@alloscribe.com
For NHS and organisations.
If you are bringing AlloScribe into a trust, practice or department, email sales@alloscribe.com. We work with your information governance and clinical safety teams.
- Procurement documents. The information your IG lead and clinical safety officer need for a DPIA and a DCB0160 clinical risk assessment.
- Data processing agreement. A UK GDPR data processing agreement, with our current subprocessors listed on the Security page.
- A demonstration. A walk through dictation, templates, export and EMR delivery for your team.
- Seats and shared credits. Organisation accounts with members, seats and credits managed in one place.
When to expect a reply.
We read every email. These are the times we work to.
General enquiries
A reply within 2 working days.
Clinical safety concerns
Acknowledged within 1 working day.
Security reports
Acknowledged within 2 working days.
Accessibility feedback
A reply within 5 working days.
Data protection complaints
Acknowledged within 30 days, with a full response without undue delay.
Please leave out patient details
Do not include patient-identifiable information in an email to us. Describe the problem without it.
AlloScribe is based in the United Kingdom. For formal legal notices, write to legal@alloscribe.com.